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Investigating Health & Safety Incidents

Health & safety incidents can be a consequence of shortfalls in our systems for managing health & safety. Following up incidents with investigation ensures that we explore this possibility and catch issues at the soonest opportunity.

Positive improvements can be made to prevent similar incidents from happening again, or developing into more serious problems over time which could even have wider consequences across the university. 

A robust and consistent investigation process is needed to keep high standards of safety, health & welfare at the university. 

   

What should be investigated?

All incidents that are work-related and/or occur on university controlled premises must be followed up with some degree of investigation. 

 

 In some cases it may be straightforward, for example:

  • Confirming that first aid provisions were available & adequate at the time
  • Confirming that the correct procedure was followed in response to the foreseeable incident (e.g. evacuation protocols; chemical spillage management protocols)
  • Confirming that a repair work order have been arranged / completed to fix an isolated issue

 

In other cases the circumstances may be more complex and point towards underlying failures in health & safety management. In these situations, a deeper review is required.

How thorough does an investigation need to be?

The scope and depth of an investigation depends on the nature and severity of the health & safety incident.

  • When an incident is more serious, and associated with obvious shortfalls in health & safety management processes, then a more thorough investigation is warranted.                      
  • When an incident is less serious, and significant gaps in health & safety management processes are not apparent, then a more straightforward approach is sufficient.

 

Categorising severity of incidents

The below table sets out the framework for sorting health & safety incidents by nature & severity. The lower the investigation category, the more serious the incident and the greater need for a more comprehensive investigation (as a general rule).

Sorting incidents into investigation categories is also the first step to determine the investigation process to be followed - please see the next section for further information. 

What is the investigation process?

What training & guidance do I need to carry out an investigation?

Training

All investigation coordinators must complete Health & Safety Investigation Training, which is delivered by the university central health & safety team. This training module is part of the training programme for all Departmental Safety Coordinators. 

 

Guidance

Guidance is also available, which outlines best practice for conducting a health & safety investigation. Please refer to the guidance linked at the bottom of this web page.